Terms of Service

Last Updated: March 24, 2026

These Terms of Service ("Terms") govern your use of Reel Flames ("Reel Flames", "we", "our", or "us"), operated by Reel-Flame (NIF 253875366, Portugal), including our website (https://reel-flame.com), the Reel Flames application, and all integrations with third-party platforms (e.g., Facebook, Instagram, TikTok, YouTube, LinkedIn, Shopify, Etsy, eBay).

By accessing or using Reel Flames, you agree to these Terms. If you disagree, you must not use our services.

1. Definitions

  • "Reel Flames" refers to the application and all associated services operated by Reel-Flame.
  • "Service" refers to Reel Flames' tools, features, and integrations.
  • "User" means anyone accessing or using the Service.
  • "Third-Party Platforms" includes Facebook, Instagram, TikTok, YouTube, LinkedIn, Shopify, Etsy, eBay, and others connected via our Service.

2. Eligibility

To use our Service, you must:

3. Account and Third-Party Integrations

3.1 Account Creation: You may need to register an account to access certain features. You are responsible for maintaining confidentiality and restricting access to your account.

3.2 Third-Party Connections: When you connect accounts (e.g., Facebook, Instagram, TikTok, YouTube, LinkedIn, Shopify, Etsy, eBay):

  • You grant Reel-Flame limited access to data as permitted by the Third-Party Platform's terms.
  • You represent that you have the right to share this data with us.
  • We will only use this data to provide the Service and as outlined in our Privacy Policy .

4. Acceptable Use

You agree not to:

  • Violate any Third-Party Platform policies (e.g., spam, illegal content).
  • Reverse-engineer, scrape, or disrupt the Service's functionality.
  • Use the Service for fraudulent or abusive activities.
  • Share login credentials or access tokens unlawfully.

5. Intellectual Property

5.1 Our Rights: Reel-Flame owns all rights to the Service, including software, trademarks, and content (unless otherwise stated).

5.2 Your Content: You retain ownership of content you submit or connect via Third-Party Platforms. By using the Service, you grant Reel-Flame a non-exclusive, worldwide license to process this content solely to provide the Service.

6. Termination

We may suspend or terminate your access to the Service if you:

  • Breach these Terms or Third-Party Platform policies.
  • Engage in illegal or harmful conduct.
  • Fail to pay fees (if applicable).

Upon termination, you must cease all use of the Service and disconnect any integrations.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

  • Uninterrupted or error-free operation.
  • Compatibility with all Third-Party Platforms.
  • Accuracy of analytics or results generated by the Service.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REEL-FLAME SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages.
  • Loss of data, profits, or business opportunities.
  • Issues arising from Third-Party Platform integrations (e.g., API changes, data access revocation).

9. Indemnification

You agree to indemnify Reel-Flame against claims arising from:

  • Your misuse of the Service.
  • Violation of Third-Party Platform terms.
  • Infringement of intellectual property rights.

10. Governing Law

These Terms are governed by Portuguese law. Any disputes shall be resolved in the courts of Lisbon, Portugal.

11. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance. Material changes will be notified via email or Service announcements.

12. Contact Us

For questions about these Terms, contact:

Reel Flames — operated by Reel-Flame
support@reel-flame.com
Rua Febo Moniz 27B, 1150-152 Lisboa, Portugal
NIF 253875366